READY TO START EXPLORING AGAIN?
We're good to go, and we hope you are too! Take a look at the great choice of days out we've got coming up featuring everything from coast, country and city to shows, attractions and Christmas celebrations! Don't forget you can view our 2020 holiday brochure online (top right) and we're taking bookings from 9 Oct onwards (our 2021 holidays are coming soon...).
OUR LATEST COVID-19 UPDATE (AS OF 21.09.20)
First of all, we would like to thank our customers – and our staff - for your continued kind words, and support in these strange times. We are pleased to say that we are now gradually reopening our office and Steph, Dee and some of our drivers have been working since the start of September, we hope that it won't be too long before they're joined by the rest of our wonderful team. Phones will be open from 09:30-16:30, Monday to Friday, but we are working with a smaller team than usual so if we don't manage to answer your call please leave a brief message with your name and number and we'll get back to you as soon as we can. Alternatively, please email email@example.com. Our office remains closed to personal visitors for a while longer, but we look forward to seeing you soon.
We would be delighted to take your reservations for any of our 2020 holidays that are due to depart from 9 Oct onwards (excluding those mentioned below), or any day trip that is currently on sale. You can download our 2020 holiday brochure via the link in the top right, and you’ll find a list of day trips that are currently available to book just above this update.
We've thought carefully about how we can keep you COVID-19 safe on our days out and holidays whilst also ensuring you have a great experience. Click on the links below to find out more about the measures we've put in place.
Any holidays that were due to depart on or before Thurs 8 Oct have now been cancelled and letters have been sent (or are on their way) to customers, along with a credit note that can be put towards a future booking or exchanged for a refund. Further to this, we have taken the early decision to cancel Riverscapes and Romans (dep Mon 12 Oct), Constable Country (dep Mon 19 Oct), Arklow Bay (dep Mon 19 Oct), York (dep Sun 1 Nov), Ludlow (dep Fri 20 Nov) and Joyeux Noel (dep Fri 4 Dec). We are so sorry to disappoint but we hope that you understand that any cancellation decisions are made with the safety and enjoyment of our staff and customers at the forefront.
We have sketched out a plan for our next day trip brochure but we are not yet sure when this will be published, if you would like to be added to the distribution list (either post or email) in preparation for its release just let us know. In the meantime we will be releasing day trips via our eNews, social media and website. We are also working on our 2021 holiday brochure and happy to answer any questions you may have about specific dates and destinations.
Our local Wednesday service between Peakirk-Newborough-Peterborough is currently suspended but we will let you know when this is back up and running.
If you have been given a voucher that is due to expire before the end of October 2020, please email us the voucher number and we will arrange for it to be extended. On the other hand, if you would like to order any vouchers for friends/family in preparation for great days out and holidays, just let us know and we'll get them posted out.
Once again, thank you for your support not just during these strange times but throughout our 98 year history!
The Shaw Family
GET IN TOUCH
Normally we love to see you in our offices but at this uncertain time we are operating a closed door policy. If you wish to get in touch please do so via email, phone or post and we will respond to you as soon as we can.
Open 09:30-16:30, Monday to Fridayenquiries@shawscoaches.co.uk01778 34222449 High Street, Maxey, Peterborough, PE6 9EFFollow us on Facebook @ShawsCoachesFollow us on Twitter @shaws_coaches
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OUR VOUCHERS MAKE A GREAT GIFT, WE KNOW, BECAUSE YOU TELL US. Just drop us an email and we'll get them sent out. Please also remember that if you have a voucher that is due to expire before the end of October 2020 just send us an email detailing the voucher number and we will happily arrange an extension.
BREXIT: PLEASE CHECK YOUR PASSPORTS BEFORE YOU TRAVEL - The rules for travel to most countries in Europe will change when the UK leaves the EU. Customers should visit the HM Passport Office online passport checker on the governments GOV.UK website to see if you are affected and renew your passport early if necessary.
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